FAQs
What is Fitreak?
Fitreak is an online marketplace for high-quality fitness and health products, connecting you with trusted brands and sellers. We offer a wide selection of gear, supplements, activewear and more to support your active lifestyle.
How is Fitreak different from other online fitness stores?
Fitreak focuses on a curated selection of premium products, a strong community aspect, and personalized recommendations powered by AI. We're committed to helping you find the perfect fit for your unique fitness journey.
How do I place an order?
Simply browse our marketplace, add the items you want to your cart, and proceed to checkout. You'll be able to review your order before confirming.
What payment methods do you accept?
We accept all major credit cards, debit cards, and other secure payment methods as displayed during checkout
What is your shipping policy?
Shipping times and costs vary depending on the seller and the product. You can find detailed shipping information on the product page and at checkout.
What is your return policy?
We want you to be completely satisfied with your purchase. Please refer to our Returns & Exchanges page for detailed information on our policy.
How do I create an account?
You can create an account quickly and easily by clicking the "Sign Up" button on our website.
How do I join the Fitreak community?
When you create an account, you automatically become part of the Fitreak community! You can also connect with us on our social media channels.
How do I become a seller on Fitreak?
If you're interested in selling your products on Fitreak, please visit our "Partner with us" page and fill out the application form.
What are the requirements for becoming a seller?
We look for sellers who offer high-quality products, provide excellent customer service, and align with our brand values.
What fees are associated with selling on Fitreak?
We have a transparent fee structure, including commission rates and any applicable transaction fees. Details are provided in our seller agreement.
How do I list my products?
Our seller dashboard provides you with the tools to easily list and manage your products, including descriptions, images, and pricing.
How are orders processed?
When a customer places an order, you'll receive a notification and be responsible for fulfilling the order according to our shipping guidelines.
How do I get paid?
We offer a variety of payment options. Payments are processed according to the schedule outlined in our seller agreement.
